The Information System Department

The information system Department is a formal organizational unit responsible for information technology services. Such as Programmers, System analysts, Project Leaders, and Information system managers.

1. Programmers

highly trained technical specialists who write the software instructions for computers.

2. Systems analysts

constitute the principal liaisons between the information systems groups and the rest of the organization. It is the systems analyst’s job to translate business problems and requirements into information requirements and systems.

3. Information systems managers

leaders of teams of programmers and analysts, project managers, physical facility managers, telecommunications managers, or database specialists. They are also managers of computer operations and data entry staff. Also, external specialists, such as hardware vendors and manufacturers, software firms, and consultants, frequently participate in the day-to-day operations and long-term planning of information systems.

4. Often headed by chief information officer (CIO)

CIO is a senior manager who oversees the use of information technology in the firm. Other senior positions include chief security officer (CSO), chief knowledge officer (CKO), chief privacy officer (CPO), all of whom work closely with the CIO.

a. Chief security officer (CSO) is in charge of information systems security for the firm and is responsible for enforcing the firm’s information security policy and also responsible for educating and training users and information systems specialist about security, keeping management aware of security threats and breakdown, and maintaing the tools and policies chosen to implement security.

b. Chief Privacy officer (CPO) is responsible for ensuring that the company complies with existing data privacy laws.

c. Chief Knowledge Officer (CKO) is responsible for the firm’s knowledge management program and helps design programs and system to find new sources of knowledge or to make better use of eisting knowledge in organizational and management process

5. End users are representatives of departments outside of the information systems group for whom applications are developed. These users are playing an increasingly large role in the design and development of information systems.

6. IT governance includes the strategy and policies for using information technology within an organization. It specifies the decision rights and framework for accountability to ensure that the use of information technology supports the organization’s strategies and objectives.